Author Archives: smartauthoring
Screenshots in help: yes or no?
When quoting for documentation solutions I am frequently asked to advise on the use of screenshots, and judging by the response to a recent post on the Software User Assistance Group LinkedIn page, I am not the only one! So … Continue reading
Re-branding Robohelp Webhelp
Recently I was involved in the re-branding of a series of webhelp files generated using Robohelp. The process was greatly helped by the fact the author responsible for setting up the files in the first place (I’m afraid I cannot … Continue reading
What social media does for me
As a follow up to my own post on social networking (along with others from Gordon McLean and DMN Guys), whilst I was lazing on a Northumberland beach I “penned” a list of the benefits social networking brings to me. … Continue reading
Social Networking is Work (sometimes)!
A few days ago I posed the question on Twitter “Social networking a valuable tool for keeping pace with developments in the world of tech comms or just another time filler?” and was quickly shot down in flames by a … Continue reading
Cloud Computing and the freelance technical author
Previously I had only touched on the uses of cloud computing having used Windows Live Mesh and Google Docs to share files with clients, however I didn’t have an appreciation of the potential of the cloud. All this changed when I … Continue reading
WordPress…it’s all new to me!
I am trying to get to grips with WordPress for the first time having heard of its power at a conference yesterday…so far it is not going that well!!
technicalauthoring.wordpress.com 